Mulinge Sylvia M.B.S

About

Sylvia is the CEO of MTN Uganda, a telecommunications company whose intent is providing telecommunications and digital solutions for Uganda’s progress. It provides a diverse range of voice, data, digital, fintech, wholesale and enterprise services to approximately 16 million subscribers. She is a purposeful and impact driven leader who is passionate about transforming customers lives using technology as an enabler of positive change that impacts communities and empowers women. Previously, she served as the Chief Consumer Business Officer at Safaricom PLC where she was instrumental in increasing brand equity metrics for Safaricom, making it the most loved Brand in Kenya. She also spearheaded the growth of Consumer Business revenue resulting in revenue market share growth of 86% between 2018 to March 2022. Over the last 22 years, Sylvia has developed a strong track record in strategic thinking, brand building, new business development, commercial execution, as well as people growth and development in the Telecommunications and Fast-Moving Consumer Goods (FMCG) sectors. Representing Africa in the Meta EMEA Client Council, Sylvia is part of a group of leaders from influential brands and agencies across Europe, the Middle East and Africa. Sylvia is the recipient of several awards, with the most recent one being the Moran of the Order of the Burning Spear 2022. In 2020, she was named as one of the 100 Most Influential African Women, and was feted as one of Kenya’s Top 25 Women In Digital in 2019. She has also been cited as one of Kenya’s Top 40 under 40 Women for 3 consecutive years, and is a ‘2015 Young Global Leader (YGL) recipient. Sylvia is currently serving on several boards including her most recent appointment in 2022 as the Chairperson of the Maasai Mara Wildlife Conservancy Association. In 2019, she was appointed to the Presidential Award Scheme, a self-development programme in Kenya. She also serves as a board member for Food4Education and SHOFCO. Previously, she served as a board member of Endeavor Kenya, and as one of the four Global Vice Chairs of the Unstereotype Alliance for four years since her appointment in 2019. She holds a Bachelor of Science degree from the University of Nairobi where she graduated with the highest distinction of First-Class Honors. Sylvia is a certified executive coach and mentor in both her personal and professional life. She operates on the principles of partnership, humility, openness and professionalism. But when all is said and done, her most treasured role is that of a mother to her two beautiful children.