
Caroline MacPhail ACC
Executive Coach for Retail & FMCG Senior Leaders | Ex-ALDI Managing Director | I partner with retail and FMCG organisations to strengthen their senior commercial leadership | Leadership & Life By Design.
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Profile figures as of October 2026.
About
If you’re a senior commercial leader working in retail or FMCG – carrying a big remit, navigating real complexity, and wondering who you can actually talk to honestly about how it’s going – this is for you. I’m Caroline. I’m an Executive Coach and Mentor, and I work exclusively with senior leaders in commercial businesses. I spent 20 years at ALDI, including as Managing Director in Western Australia where I led a $450m business. I know what it feels like to carry a big role, navigate a complex organisation, and lead under real pressure – because I’ve done it. I also know what it’s like to reach a point where the way you’re leading no longer feels sustainable, and to have nobody at work you can say that to. That’s why I do this work. I left corporate life deliberately – to build a life and a business on my own terms. I now coach and mentor senior commercial leaders who are ready to lead the same way. Not by default. By design. THE WORKMy 1:1 private coaching and mentoring engagement is for senior leaders who want a confidential thinking partner with real commercial experience. We work together typically over six months. No workbooks, no frameworks forced onto you, no vague outcomes. Just clear thinking, honest challenge, and the perspective of someone who’s actually been in the rooms you’re sitting in. WHO IT’S FORHead Of, Director, GM, VP, MD, C-suite – in retail, FMCG, commercial operations, or any fast-moving commercial environment. HOW TO WORK WITH MEWe start with an intro call - 30 minutes, no obligation. Please send me a DM and we can go from there or book a call here: www.carolinemacphail.com/book-a-call Lead by design. Not by default.
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